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Shipping & Returns Shipping & Returns
SHIPPING: WE USE UPS AS OUR CARRIER FOR ALL ORDERS
RETURNS: WE ARE PROUD OF THE QUALITY OF OUR PRODUCTS AND WANT YOU TO SATISFIED WITH YOUR PURCHASE. IF YOU ARE NOT SATISFIED PLEASE CONTACT US WITHIN 15 DAYS OF THE RECEIPT OF YOUR ITEMS TO OBTAIN AN RMA NUMBER (RETURN MERCHANDISE AUTHORIZATION). RETURNED GOODS ARE SUBJECT TO A 15% RESTOCKING CHARGE AND RETURN SHIPPING CHARGES ARE THE RESPONSIBILITY OF THE CUSTOMER, EXCEPT IN THE CASE OF MANUFACTURER DEFECT.
BREAKAGE OR LOSS: MUST BE REPORTED TO OUR OFFICE AND THE CARRIER WITHIN 72 HOURS OF DELIVERY. THE CARRIER IS LIABLE AND MAY REQUEST TO INSPECT THE GOODS.
SPECIAL ORDERS: CUSTOM SPECIAL ORDERS ARE NOT RETURNABLE ONCE IT HAD BEEN APPROVED BY THE CUSTOMER. CUSTOM ORDERS REQUIRE PAYMENT IN FULL AT TIME OF ORDER.
NOTE: PRICING,TERMS AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE CALL FOR INFORMATION. ALL WOODEN HANGERS MAY HAVE SLIGHT COLOR VARIATIONS DUE TO NATURALLY OCCURRING DIFFERENCES IN THE WOOD.
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